Terms of Use for the RI GROUP Platform

 

  1. General Provisions

By using any of the features or services on the website, any legally competent individual or legal entity (hereinafter referred to as the "User") agrees to comply with the rules and restrictions outlined in this User Agreement (hereinafter referred to as the "Agreement").

This Agreement constitutes a public offer. The User accepts the terms of the following documents that regulate the use of services provided by RI GROUP LTD:

  1. Definitions

2.1 Contractual Relations These Terms constitute a legal Agreement between the User and the Company.

2.2 Additional Conditions

The Privacy Policy, Terms of Use, Affiliate Program Terms, Return Policy, and all other terms and agreements concluded separately between the User and the Company are considered additional agreements that are an integral part of these Terms and have the same legal force.

The RI GROUP platform is a global online marketplace for buying and selling gold bars and provides Users with the opportunity to participate in the RI GROUP advertising and marketing Affiliate Program.

By taking any actions on the RI GROUP platform, including (but not limited to) accessing, opening, registering, authorizing, making purchases, posting and modifying content, sending messages, and changing data, the User confirms that they have read, understood, and accepted all the terms of this Agreement and the related Privacy Policy in full, without any exceptions or reservations, and agrees to comply with them in their entirety. If the User disagrees, in whole or in part, with these Terms for any reason, they must immediately cease using the Site.

  1. Amendments

3.1 The Company reserves the right at any time to:

3.2 The Company may make such changes at any time without prior notice. Any changes to this Agreement may be posted on the Site or sent via email to the address provided in the User's Account. The new version of the Terms takes effect upon its publication on the Site unless otherwise stipulated in the new version of the Terms.

For this reason, the User should regularly check the Site and update their email address in the Account. The User unconditionally accepts any changes if they continue to use the Site after such changes are made.

  1. Eligibility and Registration

4.1 The User must be at least 18 years old to access and use the Site and the Platform. By using the Site, the User confirms that:

4.2 Individuals under the age of 18 may use the Services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years old. In this case, the adult is the User and is responsible for any and all actions taken by the minor.

4.3 To use the Services of the Site, the User must create an Account on the Platform. To register an Account on the Platform, the User must complete a series of sequential steps:

  1. Compliance with Laws

5.1 The User agrees to assume all risks associated with accessing and using the Platform. Furthermore, the User expressly waives and releases the Company from any liability, claims, causes of action, or damages arising from or related to access to and use of the Platform. The Platform may not be available or suitable for use in all jurisdictions.

5.2 By accessing the Platform, the User agrees to assume full responsibility for compliance with all applicable laws and regulations that may apply to them. The User also agrees that the Company is not obligated to inform them of any potential liabilities or legal violations that may arise in connection with access to and use of the Platform, and that the Company is in no way liable for any non-compliance by the User with any applicable laws or regulations.

5.3 The User is fully responsible for paying any taxes and fees that apply to any actions and income obtained as a result of using the Platform. In cases where legislation in a particular jurisdiction stipulates that all responsibility for document preparation lies with the User.

5.4 The User is prohibited from using the services and software of the Platform to engage in any fraudulent or illegal activities under the laws of a specific jurisdiction. If it is established or revealed that the User has engaged in such activities, the Company may suspend or block the User's Account. In such cases, Users are not entitled to make any claims against the Company.

  1. Access to the Platform

6.1 The Platform provides access to a Personal Account that allows Users to purchase gold bars using USDT TRC-20 cryptocurrency and participate in the Affiliate Program.

6.2 The Company reserves the right at any time to modify, amend, or add functionality and services of the Platform.

6.3 The Company reserves the right to restrict access to the Platform for any individual or legal entity, or within any geographical area or jurisdiction, at any time and at its discretion.

6.4 The Company is not liable to the User for any losses or damages that may occur to them as a result of or in connection with the unavailability of the Platform at any time or for any reason.

  1. User Responsibility

7.1 The User assumes full responsibility for any interactions related to the Site.

7.2 By using or accessing the Site, the User represents and warrants that they understand the inherent risks associated with cryptocurrency and related technologies, including but not limited to cryptography and blockchain, and agrees that the Company is not liable for any losses or damages arising from these risks.

7.3 Use of the Site is permitted only in accordance with these Terms and solely in the manners provided by the technical capabilities of the Site.

7.4 The Company does not seek and does not intend to provide the User with Services that violate the laws of their jurisdiction. By accepting the Terms, the User confirms and warrants that their use of the Site complies with the laws and regulations in effect in their jurisdiction. The Company is not liable for any illegal use of the Company's Services.

  1. Prohibited Use

8.1 The User must use the Site solely in accordance with these Terms and for their personal Account or for internal business purposes. The User may not sell, rent, or otherwise grant access to the Site to third parties, nor may they act as a service bureau or otherwise use the Site on behalf of third parties.

8.2 The User must not use the Site in any manner, provide any information or content, or engage in any behavior while using the Site that:

8.3 The Company reserves the right, at its discretion, to edit, delete, or block any information that violates these Terms.

  1. Conditions and Procedure for Providing Services

9.1 After completing the Account registration, the User can take advantage of various Services provided by the Company, including but not limited to the purchase and sale of gold bars, participation in the Affiliate Program, receiving Materials, data, and other information provided by the Company, participating in events for Users organized by the Company, etc.

9.2 In accordance with the provisions of these Terms (including other additional agreements), the Company has the right to provide, modify, or terminate, at its discretion, any Services based on its development plan, of which the User will be timely notified by email.

Any separate agreements between the User and the Company are considered additional agreements that are an integral part of these Terms and have the same legal force.

   RI GROUP Platform Overview

The RI GROUP Platform is a global online marketplace for buying and selling gold bars and provides Users with the opportunity to participate in RI GROUP’s advertising and marketing Affiliate Program.

By engaging in any activities on the RI GROUP Platform, including but not limited to accessing, opening, registering, authorizing, making purchases, posting and modifying content, sending messages, or altering data, the User confirms that they have read, understood, and fully accepted all the terms of this Agreement and the related Privacy Policy, without any exceptions or reservations, and agrees to comply with them in full. If the User, for any reason, does not agree with these Terms, either partially or fully, they must immediately cease using the Website.

  1. Amendments

3.1 The Company reserves the right at any time to:

3.2 The Company may make such changes at any time without prior notice. Any changes to this Agreement may be published on the Website or sent via email to the address provided in the User’s Account. The new version of the Terms takes effect from the moment it is published on the Website unless otherwise specified in the new version of the Terms.

For this reason, Users should regularly check the Website and keep their email address in the Account up to date. The User unconditionally accepts any changes if they continue to use the Website after such changes have been introduced.

  1. Eligibility and Registration

4.1 The User must be at least 18 years old to access and use the Website and Platform. By using the Website, the User confirms that:

4.2 Persons under the age of 18 may use the Services only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years old. In such cases, the adult is the User and is responsible for any and all actions taken by the minor.

4.3 To use the Services of the Website, the User must create an Account on the Platform. To register an Account on the Platform, the User must complete a series of sequential actions:

  1. Legal Compliance Obligations

5.1 The User agrees to assume all risks associated with accessing and using the Platform. Furthermore, the User expressly waives and releases the Company from any liability, claims, causes of action, or damages arising from or in any way related to their access to and use of the Platform. The Platform may not be available or suitable for use in all jurisdictions.

5.2 By accessing the Platform, the User agrees that they are fully responsible for complying with all laws and regulations that may apply to them. The User also agrees that the Company is not obligated to notify them of any potential obligations or violations of laws or regulations that may arise from the User's access to and use of the Platform, and that the Company is in no way responsible for any failure by the User to comply with the requirements of any applicable laws or regulations.

5.3 The User is fully responsible for paying any taxes and fees applicable to any actions and income received as a result of using the Platform. In cases where, according to the laws of a particular jurisdiction, all responsibility for preparing documentary reports falls on the User.

5.4 The User is prohibited from using the services and software of the Platform to engage in any fraudulent or illegal activities according to the laws of any specific jurisdiction. If it is determined or discovered that the User has engaged in such activities, the Company may suspend or block the User's Account. In such cases, Users have no right to make any claims against the Company.

  1. Access to the Platform

6.1 The Platform provides access to the Personal Account, which allows Users to purchase gold bars using USDT TRC-20 Cryptocurrency and participate in the Affiliate Program.

6.2 The Company reserves the right to modify, change, or add functionality and services to the Platform at any time.

6.3 The Company reserves the right to restrict access to the Platform for any individual or legal entity, or within any geographic area or legal jurisdiction, at any time and at its discretion.

6.4 The Company is not responsible for any losses or damages that the User may incur as a result of or in connection with the unavailability of the Platform at any time or for any reason.

  1. User Responsibility

7.1 The User is fully responsible for any interactions related to the Website.

7.2 By using or accessing the Website, the User represents and warrants that they understand the inherent risks associated with cryptocurrency and related technologies, including but not limited to cryptography and blockchain, and agrees that the Company is not liable for any losses or damages arising from these risks.

7.3 The Website may only be used in accordance with these Terms and solely in ways permitted by the Website's technical capabilities.

7.4 The Company does not seek or intend to provide the User with Services that violate the laws of their jurisdiction. By accepting the Terms, the User confirms and guarantees that the use of the Website complies with the laws and regulations in force in their jurisdiction. The Company is not responsible for the illegal use of the Company's Services.

  1. Prohibited Use

8.1 The User must use the Website strictly in accordance with these Terms and for their personal Account or internal business purposes only. The User must not sell, rent, or otherwise provide access to the Website to third parties, nor act as a service bureau or otherwise use the Website on behalf of third parties.

8.2 The User must not use the Website in any manner, provide any information or content, or engage in any conduct while using the Website that:

8.3 The Company reserves the right, at its discretion, to edit, delete, or block any information that violates these Terms.

  1. Service Provision Terms and Conditions

9.1 Upon completing the Account registration, the User may access various Company Services, including, but not limited to, the purchase and sale of gold bullion, participation in the Partner Program, receiving Materials, data, and other information provided by the Company, and participation in User events organized by the Company, among others.

9.2 In accordance with the provisions of these Terms (including other additional agreements), the Company has the right to:

9.3 All registered Users of the Website have access to investment gold bars weighing from 0.1 grams to 1000 grams.

10. Payment Procedure

10.1 Payment for the Services provided by the Company is made on a 100% prepayment basis. Payment for the Services provided by the Company is made in USDT TRC-20 using the Crypto Wallet specified during registration.

10.2 The cost of gold bars is calculated based on the market price of gold on the current day. The current price is available in the online store section.

11. Participation in the Partner Program

11.1 The RI GROUP Advertising and Marketing Partner Program is designed to promote the Company's product.

11.2 The RI GROUP Partner Program is a modern matrix referral system with vertical linkage, which records the sequence of invited participants in the program.

11.3 Every User of the Website who purchases gold bars has the opportunity to become a Partner in the Partner Program. Program participants, using their ID or personal referral link, invite Partners to their structures, activating and developing various types of matrix commission distribution systems. Rewards are credited in USDT to the personal Crypto Wallets of the program participants. The terms of the Partner Program are incorporated into these Terms as a mandatory additional agreement.

12. Intellectual Property Rights

12.1 All proprietary and intellectual property rights to the Website and related materials, any information transmitted through the Website, as well as information regarding the use of the Website, remain with the Company or its licensors. Nothing on the Website should be interpreted as granting the User any license, except those explicitly stated in this Agreement, to the Company's or any third party's proprietary rights and/or intellectual property rights, whether explicitly, implicitly, or otherwise.

12.2 The Website may provide Users with access to content, information, quotes, videos, photos, or other materials ("Third-Party Content") provided by certain third parties ("Third-Party Content Providers"). The Company does not endorse or recommend, nor is it responsible for verifying the accuracy, reliability, or completeness of any Third-Party Content provided through the Website. The User uses or relies on such Third-Party Content solely at their own risk.

12.3 The User is permitted to use the Website only after completing and confirming the registration forms and fully agreeing to these Terms.

12.4 The User agrees and undertakes not to:

12.5 The Company reserves the right to use any information or content provided by the User or processed in connection with the use of the Website (e.g., personal information, geographic information, device information) in the context of and for the purpose of providing services or products and ensuring the safe use of the Website.

13. Provision of Materials and Information

13.1 By choosing to use the Website, each User acknowledges that:

13.2 The User acknowledges that neither the Company nor the Website are investment advisors or fiduciary managers. The User also acknowledges that none of the Materials provided on the Website constitutes a recommendation or offer to engage in any specific transaction.

13.3 The User acknowledges that the Materials may be prepared by independent information providers, and the Company is not obligated to verify, correct, supplement, or update any Materials displayed on the Website. The Company does not guarantee that the Materials will be accurate, complete, or updated in a timely manner. Users should conduct their own research and analysis or consult a competent advisor before making decisions based on the Materials posted on the Website. Any use of or reliance on the Materials is at the risk of the Website User. The Company is not obligated to inform about technical difficulties encountered in connection with accessing the Website.

13.4 Account status information is available to the User in electronic format for viewing at any time on the Website in the Personal Account. The User can view online all data, Materials, and transactions, including but not limited to the payment of gold bars, Partner Program commissions, instructions, and agreements.

13.5 Content and information displayed through the Website and related to the Services may be unavailable to residents of certain countries or categories of citizens due to regulatory restrictions by government authorities.

14. Service Notifications and Other Notifications

14.1 The use of Service Notifications implies communication through unsecured communication channels. The User must provide the Company with a complete and accurate email address to allow the Company to send Service Notifications to the User. To ensure receipt of all messages, the User agrees to update their email address. Delivery of any message to the email address specified in the Account is considered valid.

14.2 The User agrees to receive notifications regarding the operation of the Website, the Account, and the Terms through the internal services of the Website. The User is fully responsible for controlling the receipt of notifications.

14.3 The User is fully responsible for monitoring the relevant Account or email without additional reminders or repeated notifications from the Company. The User must immediately report any unauthorized use or access to the Website.

14.4 The User releases the Company from any liability for losses or damages arising from the use of Service Notifications, to the extent permitted by law. The Company makes no warranties and is not responsible for the information provided in Service Notifications being current, accurate, or complete.

15. Personal Information

15.1 As part of the Site, the User's Personal Information may be collected, used, transferred, disclosed, or otherwise processed by the Company in accordance with the Privacy Policy. The User must carefully review the Privacy Policy before registering and using the Site. By agreeing to these Terms and the Privacy Policy, the User consents to the collection, use, and disclosure of Personal Information, including but not limited to its disclosure to third-party service providers for the provision of services and execution of transactions related to the Account.

15.2 The User agrees to provide truthful, accurate, current, and complete Personal Information. The User also agrees to maintain and promptly update the Personal Information to ensure it remains truthful, accurate, current, and complete at all times during the term of this Agreement.

15.3 The User is obligated to comply with any reasonable requests from the Company regarding information, documents, and agreements related to any transaction or the User’s use of the Site. The User understands that the Company may transfer such information to regulatory authorities if deemed necessary in accordance with the Privacy Policy.

15.4 The Company may collect information using tracking technologies regarding the User's device, such as IP address, network provider, mobile operator, type of mobile browser, timestamp, time zone, speed, azimuth, orientation, and altitude of the device, or other data identifying the device. The User consents to the use of such tracking technologies and acknowledges that the information obtained, including Personal Information, may be associated with public or private information available to the Company or any third-party service provider. The User also agrees to the transfer of such information to the Company's service providers and third-party service providers for the purpose of providing and supporting tracking technologies and related services. The Company may also collect precise geolocation data of the User's device, which may be presented in the form of latitude and longitude coordinates obtained through GPS tools, Wi-Fi data, cell tower triangulation, or other methods. The use of such information by the Company is described in the Company’s Privacy Policy.

16. Confidentiality

16.1 Any information provided to or collected by the Company through the User's use of the Site is subject to the Privacy Policy, the terms of which are incorporated into these Terms as a supplementary agreement.

17. Disclaimer of Liability and Risks of Using the Site

17.1 The Site, including all content (including third-party content), features, and any associated services, is provided on an "as is" and "as available" basis at the User's risk and without any representations or warranties. The Company does not guarantee that all or any part of the Site will be available to the User at any time.

17.2 The use of the Site involves risks, including but not limited to:

17.3 All warranties, conditions, or terms (express, implied, statutory, or otherwise), including but not limited to quality, merchantability, fitness for use, or continuous, error-free access, are excluded from the Site to the fullest extent permitted by law.

17.4 No representations or warranties, express or implied, may be made regarding the accuracy or completeness of any information provided on the Site.

17.5 Each User acknowledges and accepts the risks that may arise from internet transactions conducted through open systems available to any user and recognizes that, despite data encryption, the connection from the User's personal computer or electronic mobile device to the Site via the Internet may be noticeable. The Company may also use servers and other computer equipment located in any jurisdiction worldwide to provide any part of the Site.

17.6 The Company excludes any and all liability for losses or damages caused by transmission errors, technical failures, malfunctions, interruptions in operation, or illegal interference with data transmission networks, IT systems/computers of the User or third parties (including publicly accessible systems).

17.7 The User understands and agrees that the Site provides online access to a decentralized and autonomous Protocol and environment, as well as related decentralized networks, which are not controlled by the Company. The Company does not have access to the User's private key and cannot initiate interaction with the User's Crypto-wallet or otherwise access their cryptocurrency.

17.8 The User acknowledges that the Company is not responsible for the transmission, protection, or maintenance of private keys or the cryptocurrency associated with them, nor for any actions the User takes when using their Crypto-wallet or the Site.

17.9 The User acknowledges that they will not be able to recover cryptocurrency in the event of loss of access to the private keys of their Crypto-wallet for any reason or if they are stolen by malicious actors, and the Company is not responsible for such losses. The User confirms that they understand and agree that:

17.10. The Company is not liable for any breaches, negligence, losses, or damages that the Company could not foresee at the time of occurrence.

17.11. The Company is not responsible for the content of resources accessible through the Site.

17.12  The Company is not responsible in connection with the use of any provided Services, interpretation, or acceptance of any information available on the Site or third-party websites. The User agrees to visit the Site at their own risk, and we make no legal guarantees regarding the accuracy and reliability of the information available or obtained on the Site. The User understands that they are fully responsible for any damages or expenses arising from the use of the Site.

17.13 The User fully understands and agrees that:

To the fullest extent permitted by law, the User hereby releases, discharges, or otherwise waives the Company, its Partners, subsidiaries, and their officers, directors, shareholders, members, attorneys, employees, independent contractors, telecommunications service providers, and agents (collectively referred to as the "Released Parties") from any and all claims, settlements, fees, debts, causes of action, demands, and damages in any way related to the use or actions associated with the use of the Site, any Account, and any Services or third-party Content provided through the Site, any Account, including but not limited to claims related to the following: negligence, gross negligence, intentional interference with contractual or beneficial business relationships, defamation, privacy, publicity, misrepresentation, false data, fraudulent actions by third parties, invasion of privacy, disclosure of Personal Information, failed transaction, purchases, or functionality of the Site, unavailability of the Site, third-party Content, or any Account, their features, and any other technical failure that may result in the unavailability of the Site, third-party Content, or any other Account, or any claim based on indirect liability for wrongful actions committed by you or that you encounter or engage in through the Site, third-party Content, and any Account, including but not limited to fraud, computer hacking, theft or misuse of Personal Information, assault, battery, harassment, rape, deception, perjury, manslaughter, or murder. The aforementioned list is provided for illustrative purposes only and is not an exhaustive list of the types or categories of claims made against the Company. This waiver of liability is intended to be broadly interpreted in favor of the Company, and any ambiguity should be construed to ensure the broadest possible waiver of claims. This clause constitutes a complete waiver, and the parties acknowledge the legal binding nature of this clause and the nature of the rights waived in connection with it.

19. Indemnification and Limitation of Liability

19.1 Indemnification by the User

The User is obligated to indemnify the Company for any costs, claims, and expenses (including legal fees) that may arise in connection with any breach of these Terms.

19.2 Maximum Extent of Liability

To the fullest extent permitted by law, the User agrees to defend, indemnify, and hold harmless the Company, its partners, employees, and directors from any claims (including third-party claims), actions, damages, liabilities, expenses, costs, or demands, including but not limited to legal and accounting fees, whether directly or indirectly related to the use of the Site, third-party content, or any Account.

19.3 Limitation of Liability

Under no circumstances and regardless of the legal theory (tort, contract, strict liability, or otherwise), shall the Company or any independent party be liable to the User or any other person for any losses arising from the use or misuse or inability to use the Site, third-party content, or any Account, whether such losses are direct, indirect, special, incidental, or consequential in any way. This includes but is not limited to losses resulting from loss of profits, loss of information, business interruption, loss of savings, or loss of data, whether based on contract, negligence, strict liability, or other theories, arising out of or in any way related to the Site, third-party content, or any Account, or any claims or demands by third parties, even if the Company knew or had reason to know of the possibility of such losses. The Company asserts or requires that the above limitation of liability be acknowledged as valid.

19.4 Maximum Liability Cap

In no event shall the Company's liability, regardless of the form of action and the losses incurred by you, exceed $100 USD.

19.5 Force Majeure

The Company shall not be held liable for any failure to fulfill any obligations under these Terms due to events beyond our control. The period for fulfilling such obligations shall be extended by the duration of such events. Events beyond our control include but are not limited to pandemics, natural disasters, wars, riots, arson, embargoes, civil disturbances, strikes, labor disputes, equipment failures, bank insolvencies, collapses or fluctuations in virtual currency markets, transaction processing issues, strikes, fires, floods, earthquakes, hurricanes, tropical storms, or other natural disasters or accidents, shortages of labor or materials, lack of transportation, utilities, fuel, energy, governmental regulations or restrictions, acts of civil or military authorities or terrorism, optical fiber reductions, weather conditions, disruptions or failures of third parties, technical problems including hardware and software failures and other malfunctions, disruptions in telecommunication or information service infrastructure, hacking, spam, or failures in any computer, server, or security software caused or connected to vandalism, theft, phone outages, power outages, Internet disruptions, viruses, as well as mechanical failures, power outages, or communication failures.

20. Termination of the Agreement in Whole or in Part

20.1 Actions on Breach

In the event of a breach of these Terms by the User, the Company has the right to:

20.2 Account Termination for Non-Compliance

The Company reserves the right to terminate the User's Account in the event of non-compliance with any provisions of the Agreement.

20.3 Suspension or Termination of Site Access

Access to the Site may be suspended or terminated in whole or in part at any time by either the User or the Company in accordance with the terms of this Agreement. Additionally, the Company reserves the right, at its sole discretion, to immediately and without prior notice suspend or terminate the User’s access to the Site if the User violates any provision of these Terms or otherwise, in accordance with Section 20.4. The User's access to the Site will automatically terminate upon closure of the User’s Account, and all sections of the Agreement and any claims related to a breach of these Terms will remain in effect after such termination.

20.4 Discretionary Suspension or Termination

The Company may at any time, at its discretion, restrict, suspend, or terminate or issue a warning regarding the Site or the Account, including termination of the Account (or specific features of it), particularly if:

20.5 No Obligation to Inform

The Company is not obligated to inform the User of the reasons for the suspension, termination, or freezing of the User's Account or other actions taken regarding the Site or Account.

20.6 No Liability for Suspension or Termination

Neither the Company, the Site, nor third parties acting on their behalf shall be liable to Users for any suspension, restriction, or termination of the Account or access to any part of the Site in accordance with these Terms.

20.7 No Right to Re-access

The User has no right to regain access to the Site under the same or a different User name without the prior written consent of the Company.

20.8 Data Security Post-Termination

The Company retains full security of the User's data or information, which may be transferred to government authorities in the event of suspension or termination of the User's Account due to fraud investigations, legal violations, or breaches of these Terms. The Company is not liable to the User, Authorized Persons, and/or any third parties for any losses or damages incurred due to delays, transmission errors, technical failures or defects, breakdowns, or unlawful interference or tampering with the information provided and services offered, as well as for any interruptions or delays in executing any orders or transactions using any Account. Similarly, the Company is not liable for any damages or losses incurred due to delays, technical failures, or disruptions in the operation of the Site or any Account (including maintenance work required by our systems).

21. Dispute Resolution

21.1 Negotiation

The User and the Company will attempt to resolve all disputes and disagreements between them through negotiation. If it is not possible to resolve disputes and disagreements through negotiation, they shall be resolved in the appropriate manner. Please contact the Company first! The Company prefers to resolve User issues without resorting to formal legal action, if possible. If the User has a dispute with the Company, the User should contact the Company, and the Company will try to resolve the dispute internally as quickly as possible. The User and the Company agree to negotiate in good faith to resolve the dispute (the discussion of which shall remain confidential and subject to applicable rules protecting settlement negotiations from being used as evidence in any legal proceedings).

21.2 Notice of Claim

If a dispute cannot be satisfactorily resolved and the User wishes to assert a legal claim against the Company, the User agrees to set forth the grounds for such a claim in writing in a Notice of Claim as a preliminary notification to the Company. The Notice of Claim should:

21.3 Individual Legal Actions Only

The User and the Company agree that any claims related to these Terms or the User’s relationship with the Company as a User of the Services (based on contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of whether the claims arise during the Term or after its termination) will be litigated only on an individual basis and not as a plaintiff or group in any purported class or representative action. The User and the Company also agree to waive any right to file, litigate, or arbitrate such claims as class, consolidated, representative, or private attorney general actions to the extent permitted by applicable law. Consolidation or joinder of individual claims into one is not permitted without the consent of all parties, including the Company.

21.4 Finality of Records

The Company’s records and accounting regarding the Site and any Account, including but not limited to transaction history, shall be final and binding on each User in all respects. Each User agrees that such records constitute admissible evidence and further agrees to waive any right to challenge or dispute the admissibility, reliability, accuracy, or authenticity of the content of such records solely on the basis that such records were created or generated by a computer system or presented in electronic form.

21.5 Jurisdiction and Governing Law

If a positive resolution cannot be achieved in this manner, the Parties, depending on the dispute, shall refer the matter to the District Court of the Republic of South Africa. In all other cases, the provisions of the Civil Code of the Republic of South Africa shall apply. Matters not regulated by this agreement will be governed predominantly by the laws of the Republic of South Africa and its Civil Code.

22. Final Provisions

22.1 Entire Agreement

These Terms, including the Privacy Policy and other policies incorporated herein, constitute the complete and sole Agreement between the User and the Company concerning the subject matter of these Terms. They supersede any previous or current agreements, representations, warranties, and understandings, whether written or oral, concerning the subject matter of these Terms. If any provision of these Terms is found to be unlawful, invalid, or unenforceable for any reason, that provision will be deemed severable from these Terms and will not affect the validity and enforceability of the remaining provisions.

22.2 Modifications and Assignments

These Terms cannot be modified, canceled, or supplemented except as provided by the Company herein. Neither these Terms nor any rights, obligations, or remedies under this Agreement may be transferred, delegated, or assigned by the User without the prior written consent of the Company, and any attempt to transfer, delegate, or assign will be void.

22.3 Waivers

No waiver by either party of any breach or defect under this Agreement shall be deemed to be a waiver of any prior or subsequent breach or defect.

22.4 User's Disagreement with Terms

In the event the User disagrees with these Terms or any updates thereto, the User must cease using the Site and notify the Company by sending a message from their Account.

23. Additional Conditions

23.1 Successor Rights

If during the term of the agreement the User passes away, ceases to exist, or undergoes transformation, the Company will recognize the rights of the User’s successor only upon presentation of original confirming documents. Such documents include a certificate of inheritance, a certificate of succession, a certificate of transformation, and other documents confirming contractual obligations or rights.